& Management Training
to deliver results.
Leadership Development & Management Training
Accelerating change is a constant reality in today’s market; therefore leadership training and development is crucial and must be a priority. Our Leadership curriculum offers a blend of leadership theory and skill development and provides opportunities for self-assessment, reflection and practice. Our training is highly interactive and supports mandatory, elective and continuous learning at every level.
Training Modules
The right mindset is essential in order for leadership to be effective. Leaders who believe that effort, perseverance and learning from mistakes can help improve their performance adopt a mindset of growth. This module will help you to understand how mindsets impact performance and to recognize the benefits of a growth mindset through performance management training.
Although Leadership and Management are often interchanged in the business world; they are, in fact, two distinct skills. Both are required to be successful, in business and in life. Learn how to develop your Management and Leadership skills as well as how and where to apply them.
Tough decisions are the essence of Leadership. Great leaders understand how to balance their head and heart and make decisions that positively impact their employees, their customers and their organizations. Learn the practical aspects of effective decision-making and sound judgement.
The ability to think critically is at the foundation of good decisions and judgment. Learn how to think systematically, sharpen your thinking using multiple perspectives and approaches and challenge assumptions to solve workplace problems.
The success of a manager depends on their ability to achieve results through people. Practice specific behaviors that will enable you to motivate people, navigate conflicts and move forward from being simply a boss to a coach who gets the desired results. This session develops communication and coaching skills to hold employees accountable for their performance in a positive manner.
Winning teams don’t just happen; they must be developed and nurtured. In the duration of this course, managers will be able to develop an understanding of team dynamics, learn to capitalize on strengths, enhance communication, build trust and cultivate team productivity.
Managers will learn how to resolve performance issues as well as understand the value of feedback and its impact on employee engagement. They will learn how to develop mutually agreed-upon performance improvement plans with employee input.
This course focuses on the approach to embedding a customer-focused mindset in employees. They will learn skills and strategies that will sharpen their customer focus and build relationships in their day-to-day interactions with customers.
Setting goals is the key to personal and professional development. This module provides step-by-step methods and techniques for improving your personal effectiveness and organizational skills. Learn how to overcome procrastination and the power of planning and prioritization.
Who will Benefit?
If you are a leader, manager, supervisor or any individual who wishes to enhance your leadership and management competencies, these modules are for you.
Develops high-potential managers into strong and capable leaders.
Provides a roadmap for managers and individuals to build core skills and starts them on the path of learning and growth towards personal effectiveness and leadership.
Provides a selection of core courses that will help managers and individuals build a shared foundation of knowledge.
Raises the performance of your top professionals.
Enables the creation of a customized curriculum that aligns with your organization’s unique needs and experiences.
Modules that can be delivered in a variety of formats: half-day workshops, full-day workshops or spread out over 2-3 weeks.
Leadership And Management Workshops
Our Leadership development solutions prepare organizations for strategic change and enable the management staff to lead a motivated, energized and engaged the workforce. The workshops are custom-designed to meet the unique requirements of each client.
Team Building Workshops
Are you looking for a team building workshop that focuses on building trust and accountability among team members as they work towards your mission?
Our team building workshop helps to build cohesion and encourages a spirit of cooperation among employees. We help employees leverage their own strengths and values to drive their performance. We create environments that foster mutual respect, listening and communication in order to resolve workplace tensions and conflicts. Our team building activities provide fun and meaningful experiences that create synergy and positive group dynamics. Our workshops are customized, designed to be interactive and exploratory to achieve your organizational objectives.
Customer Service Workshops
Our customer service workshops focus on changing mindsets, developing emotional intelligence and a service attitude. Our workshops are designed to be results oriented to meet your service challenges. We help employees understand the business impact of poor service, learn critical skills for customer engagement and how to provide customer solutions.
We help employees learn to influence customers through their service and attitude to generate goodwill. Our workshop is highly interactive with group exercises, discussions, case studies and role plays.
Senior leadership teams drive results in the organization while keeping the big picture in mind. They define the values and culture and must “walk the talk”. This program allows senior leadership teams to pause and assess their team effectiveness and shared values. We provide effective tools and techniques to help you to think strategically and enhance your creativity and confidence in order to deliver consistent results.
New managers develop from being individual contributors to getting work done through others. This course will provide a deeper understanding of their roles and responsibilities and equip them with essential management and leadership skills for their new role.
Organizational retreats offer a time for reflection, renewal and strategizing. Whatever the reason for the retreat, we will help you to create a customized program that addresses your requirements and delivers the desired outcomes.
Explore how to develop supervisory leadership skills while maintaining technical competence. This course provides personal, interpersonal and organizational skills that will motivate, empower and engage employees.
What are the essential traits and behaviors of leaders that foster high performance? Learn about leadership styles and skills and the values that enable you to lead effectively. Explore your own personality, strengths and weakness in order to develop your own leadership style. This course provides the fundamentals of managing yourself and leading others to accomplish company goals.
More than simply a position or title, being a leader is about having the right mindset and exhibiting the characteristics of a leader. This course is designed for individuals who do not hold a formal management position yet. They will learn about leadership characteristics; how to influence others, develop positive and proactive mindsets and attitudes, communicate effectively, plan and prioritize tasks and solve problems.
The complexities of change can be challenging, which is why organizations must build the capacity for change internally. Managers are required to play significant roles during change so they should be change savvy. This course equips managers with the fundamentals of change management; developing a communication plan and managing relationships in order to generate short and long term improvements.
One of the best ways to grow as a leader is to receive feedback on your performance and productivity in your role as a leader. A 360-degree leadership assessment is a form of feedback for leaders in which their skills, influence and effectiveness are evaluated by colleagues who are either subordinates, peers or even at a higher level. The benefits of a 360-degree leadership assessment are the learning, self-awareness, critical conversations and self-development that follow.
Benefits:
These workshops are custom-designed for managers, supervisors and individual employees who want to build their leadership and managerial capabilities. Organizations who aim to meet unique learning goals for their employees to deliver on organizational objectives will benefit from these workshops. We help you achieve your individual, team and organization’s goals.
- The impact of learning can be increased by incorporating the organization’s mission, vision, values, strategic objectives and scenarios into customized training content.
- Develop and implement the business strategy for competitive advantage through our business management courses.
- These workshops are designed to deliver on your unique learning objectives.
- Learning is customized to your organizational context, issues and challenges which help participants to apply the learning faster.
- We will help you to determine how best to implement a customized learning solution for your unique needs.