Testimonials

The African Business School Limited conducted The Supervisory Training for all our Management staff which was very well received. The program was tailored to meet our requirements and executed beyond our expectations. We therefore wish to state that their training was excellent and we benefited as a company.

TABS has been training providers for our staff and have given both general and customized training sessions. They have shown commitment in course preparation, information gathering, execution and follow up. They have been using training models that we have found very effective in the shaping of work attitudes and all the sessions conducted have been positively received by the participants.

TABS conducted a one-day Team building session to Madison Finance Ltd (MFinance) management team from all its 16 branches and Head Office. The training also covered the launch of the first ever Customer Service Charter for the company. We can attest to the highly effective and excellent training methodology applied during the session.
TABS used its vast experience to offer practical remedies and recommendations to the challenges the company was facing with regards to building working teams and transferring that strength to the customers. MFinance has seen a gradual change in work attitude in most of the managers, thanks to the applications of some the recommendations from TABS.

TABS has been a Human Resource Management Training provider of the Local Partners Capacity Building Program, supported by USAID and managed by the Academy for Educational Development (AED) in partnership with Management Systems International.

TABS has contributed in the designing of the Human Resources Management core training modules that were provided to all our partner organizations. They have conducted several high quality trainings for our partners in Human Resource Training in line with our mandate of building capacities in local institutions.

TABS has been our training providers and have provided us with customized programs tailored to meet our organizational needs. We have found them to be very professional, experienced, punctual and committed to our success. During the training programs they balanced facilitation with group work and exercises and the sessions were very interactive and practical. The staff have found the programs very effective both in their personal and professional life.

TABS conducted Supervisory Training for all our management staff which was very well received by our staff. Their programs are well designed, tailored to meet our requirements and executed very well. They blend theory and application so that staff are able to understand the principles as well as apply them in their work.
TABS also conducted Customer Service and Care training for all our front office staff and partners working in our decentralized offices. Again we found the training to be very practical and interactive; the training models they used were very effective in changing staff attitudes and perspectives about their responsibilities, enhancing skills and imparting a well-rounded learning experience.

TABS has worked with the Electoral Commission of Zambia (ECZ) on two major assignments: Training of all Supervisory staff in management skills and implementation of the Performance Management System based on the Balanced Scorecard framework.
The commission was satisfied with the services provided by TABS and their work has allowed the Commission to i) comprehensively measure its performance from the four perspectives of Stakeholder Expectations, Internal Processes, Learning and Growth and Resource Management; and ii) implement its strategic plan by engendering a performance oriented culture among members of staff.